Field Service Software

This Field Service Software and its accompanying mobile app, designed and built by Vidaltek,  provide a total solution for field service companies. The following is a partial list of the software functionality:

  • Manage agents, dispatchers, and mobile field workers
  • Schedule and dispatch jobs directly to field workers’ smartphones mobile app.
  • Get real-time visibility into all operations
  • Create new customers, estimates, and jobs in a few minutes.
  • Proposal Management: Proposals can be created by the office workers using the website app or by the field service workers on the mobile app.
  • Convert proposals into jobs, and jobs into invoices with a single click and receive payments against those invoices directly within the system.
  • Pre-Work & Post-Work Signatures: Allow field workers to capture customer signatures directly on the mobile phone app.
  • Communication between field service workers and back-office via the chat function in the accompanying mobile app.
  • Payroll calculation, time-based payroll reports, and others.
  • Clock in/out features on the mobile phone app.